Terms of Service

IBRAHIM PROFESSIONAL SOLUTIONS LIMITED - TERMS OF SERVICE

1. Business Information:

1.1 Legal Name: IBRAHIM PROFESSIONAL SOLUTIONS LIMITED

1.2 Business Address: Accessible exclusively upon request to maintain client confidentiality and privacy.

1.3 Website URL: www.ibrahimandcompany.co.uk

1.4 Email address: info@ibrahimandcompany.co.uk

2. Services or Products:

2.1 We, at IBRAHIM PROFESSIONAL SOLUTIONS LIMITED, proudly offer a diverse array of training courses meticulously designed to hone essential workplace skills. These encompass leadership, business management, people management, and an array of other professional development domains.

2.2 In instances where our esteemed clients seek bespoke content creation, a formalized documentation process, such as a detailed Statement of Work or Purchase Form, is requisite to articulate precise expectations and requirements.

3. User Accounts and Registration:

3.1 The initiation of our services does not necessitate the creation of user accounts. However, prospective clients are encouraged to initiate contact via telephone or email, ensuring efficient and personalized communication channels.

3.2 The information collected during the registration process is limited to essential contact details, facilitating seamless communication between IBRAHIM PROFESSIONAL SOLUTIONS LIMITED and our valued clientele.

4. User Responsibilities:

4.1 Clients engaging our services are entrusted with the responsibility of articulating explicit expectations. This is particularly critical in the context of bespoke content creation, wherein clarity regarding delivery timelines, location specifics, and associated fees is paramount.

4.2 In compliance with industry standards, users must act as authorized representatives of their respective organizations or businesses, providing crucial insights into their roles and authorizations.

4.3 Age eligibility is established at 18 years and above for individual clients seeking our professional services.

5. Payment and Billing:

5.1 Our financial transactions are conducted with utmost transparency and professionalism. For Business-to-Business (B2B) transactions, invoicing is the preferred method, complemented by an array of payment options catering to individual clients.

5.2 Our global outreach extends to international clients, assuring a seamless and inclusive experience.

5.3 Payment terms for business invoices adhere to a 30-day cycle, with a nominal fee of 2% per day for any duration exceeding this period. This is designed to uphold the efficiency and fiscal prudence integral to our operational ethos.

5.4 As part of our commitment to clarity and fairness, we neither impose subscription fees nor engage in recurring charges.

6. Intellectual Property:

6.1 At the core of our professional ethos is the sanctity of intellectual property. All training course content, painstakingly curated and delivered by IBRAHIM PROFESSIONAL SOLUTIONS LIMITED, remains the exclusive intellectual property of our esteemed company.

6.2 Particularly in the context of bespoke course content tailored to the specific needs of individual businesses, the proprietary nature of such content is safeguarded, reinforcing the unique value proposition offered by our organization.

6.3 Any requests for video or audio recordings of training sessions are accommodated prior to the commencement of the training course, ensuring a comprehensive and transparent intellectual property framework.

6.4 The governance of intellectual property rights is facilitated through a third-party service, further fortifying the protection and regulation of our creative assets.

7. Privacy Policy:

7.1 In alignment with contemporary data protection norms and principles, IBRAHIM PROFESSIONAL SOLUTIONS LIMITED affirms a commitment to user privacy and data security.

7.2 It is imperative to underscore that we neither collect nor store user data, reflecting our unwavering dedication to ensuring the confidentiality and privacy of our clientele.

8. Dispute Resolution:

8.1 While we uphold the highest standards of professionalism, we acknowledge the potential for disputes to arise. In such instances, our internal dispute resolution mechanism is activated.

8.2 Clients are encouraged to engage with our dedicated complaints process, facilitated through our designated email channel at info@ibrahimandcompany.co.uk, ensuring expeditious and equitable resolutions.

9. Limitations on Liability:

9.1 The veracity and accuracy of information disseminated through our training courses are contingent upon the information provided by the client through the Statement of Work.

9.2 Indirect Damages: IBRAHIM PROFESSIONAL SOLUTIONS LIMITED shall not be liable for any indirect, consequential, or incidental damages arising out of or related to the provision of services, including but not limited to loss of profits, business interruption, or loss of data.
9.3 Third-Party Actions: IBRAHIM PROFESSIONAL SOLUTIONS LIMITED assumes no liability for any claims or damages arising from actions or omissions of third parties, including but not limited to clients, partners, or other service providers.
9.4 Reliance on Information: While IBRAHIM PROFESSIONAL SOLUTIONS LIMITED endeavours to provide accurate and up-to-date information in its training courses, the company shall not be held liable for any decisions made or actions taken based on the information provided. Clients are encouraged to verify critical information independently.
9.5 Limitation on Total Liability: In no event shall the total liability of IBRAHIM PROFESSIONAL SOLUTIONS LIMITED, whether in contract, tort, or otherwise, exceed the total amount paid by the client for the specific services that gave rise to the liability.
9.6 Client's Responsibility for Data: Clients are responsible for the accuracy, completeness, and legality of any data provided to IBRAHIM PROFESSIONAL SOLUTIONS LIMITED for the purpose of creating bespoke training content. The company shall not be liable for any consequences resulting from inaccurate or incomplete data.
9.7 Limitation on Liability for Force Majeure: IBRAHIM PROFESSIONAL SOLUTIONS LIMITED shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or natural disasters.
9.8 Exclusion of Certain Damages: To the fullest extent permitted by law, IBRAHIM PROFESSIONAL SOLUTIONS LIMITED excludes any liability for damages that are not expressly covered by these terms, whether direct, indirect, incidental, special, or consequential.

10. Termination of Services:

10.1 Clients and customers are urged to communicate any cancellations within 48 hours for in-person courses and 24 hours for online courses, underscoring our commitment to efficient and responsive service delivery.

10.2 IBRAHIM PROFESSIONAL SOLUTIONS LIMITED reserves the right to terminate services with immediate effect in the event of non-compliance with these terms of service, fraudulent activities, or any other conduct deemed detrimental to the reputation and interests of the company.
10.3 In cases where clients fail to remit payment within the stipulated 30-day period, IBRAHIM PROFESSIONAL SOLUTIONS LIMITED retains the right to suspend services until outstanding payments are settled. Persistent failure to meet financial obligations may result in permanent termination of services.
10.4 Either party may terminate this agreement in the event of a material breach by the other party. Material breaches include but are not limited to a failure to fulfil obligations outlined in the statement of work, unethical conduct, or a violation of applicable laws and regulations.
10.5 In the event of circumstances beyond the control of either party, such as natural disasters, acts of terrorism, or other unforeseeable events constituting force majeure, either party may terminate services without incurring liability for non-performance.
10.6 Clients have the right to terminate services by providing written notice within the stipulated cancellation period. Cancellation requests received after this period may be subject to fees or charges, as outlined in the payment and billing section.
10.7 In the event of termination by either party, IBRAHIM PROFESSIONAL SOLUTIONS LIMITED commits to providing reasonable transition assistance to ensure a smooth handover of responsibilities, including the transfer of relevant materials and documentation.
10.8 Termination of services does not alter the intellectual property protections outlined in Section 6. IBRAHIM PROFESSIONAL SOLUTIONS LIMITED retains the rights to its training course content, and clients are expected to adhere to these provisions even after the termination of services.

11. Termination of User Access:

11.1 In the rare instance of false pretence or intentional misguidance, IBRAHIM PROFESSIONAL SOLUTIONS LIMITED reserves the right to terminate user access to our services.

12. Governing Law:

12.1 The legal framework dictating the terms of service is governed by the laws of the United Kingdom, affirming our unwavering commitment to legal compliance and regulatory adherence.

In concluding these terms of service, IBRAHIM PROFESSIONAL SOLUTIONS LIMITED wishes to express our unwavering commitment to transparency, professionalism, and the highest standards of service excellence. As an organization dedicated to empowering individuals and businesses through transformative training courses, we believe that these terms not only articulate our operational guidelines but also underscore our respect for intellectual property, user privacy, and fair business practices. We appreciate the trust our clients place in us and assure them that these terms are crafted with their best interests in mind. Should any queries arise or clarifications be sought, we encourage open communication through our designated channels. Thank you for choosing IBRAHIM PROFESSIONAL SOLUTIONS LIMITED as your partner in professional development.

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